Amazon is providing an opportunity to unsubscribe Prime as well as compliants will be received from users:
Unsubscribe Prime Highlights :
• Amazon is providing an opportunity by allowing their subscribers to unsubscribe Prime.
• Amazon will also receive any complaints from the customers regarding any issues.
• This changes will be applied to smartphones, desptops, laptops and other devices, as well as it will be applied to EU Websites.
According to European Commission, Amazon have provided an opportunity by allowing their subscribers to unsubscribe Prime with two clicks, after listening to their individual compliants from Consumer groups.
According to European Consumer Organization (BEUC), Norwegian Consumer Council and the Transatlantic Consumer Dialogue, they took responsibility for the disservice to the EU executive.
They have accepted that the customers have to handle number of tangled menus as well as complex choices at the same time from unsubscribing Amazon prime.
Now the company will provide the users to unsubscribe from Amazon Prime with just two clicks through from Cancel button which will be clearly visible. The commission said that the effective changes will be applied to EU Websites and also to laptop, desktop and smartphones.
According to Justice Commissioner Didier Reynders, the users will now able to put forward their rights over the platform without any hesitation or complexities or any pressure. Scheming designs and bluepriz will be banned.
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According to Amazon, they want to make a design which will be easier for the users to sign up as well as cancel their prime membership at the same time. Amazon is looking forward for improving users involvement or participation by listening to their feedbacks. Moreover the company will follow building argument from European commission.